The Quality of Statistical Data in the Context of User Needs and Expectations

Keywords: statistical information, data quality, open data, Open Data Barometer, user questionnaires, statistical user satisfaction index, user satisfaction level.

Abstract

Meeting the needs and demands of consumers of statistical information requires appropriate tools to systematically determine the potential, strengths and weaknesses of state statistical institutions, as well as the risks associated with this. In this regard, the assessment of the quality of statistical information by data users is one of the key areas of work of the statistical service in modern conditions. The aim of the study is to consider approaches to assessing users' needs for high-quality statistical information in the context of global, national and information challenges of our time.

The article explores ways to identify the needs of users of statistical information, summarizes the results of questionnaires, which are an integral part of quality reports. The components of the evaluation of the use of open data of the Open Data Barometer rating are analyzed, based on surveys during state self-assessment, expert assessment, and secondary data. The leading positions and bottlenecks of Ukraine in the implementation of open data sets have been identified. The advantages are considered and proposals for improving the Methodology for calculating the user satisfaction index of statistical information, which is introduced by the State Statistics Service of Ukraine in order to meet the needs and demands of consumers of statistical information, are presented.

The experience of other countries on assessing the level of user satisfaction with services, which should be used in a comprehensive assessment of various aspects of the domestic statistical service and various characteristics of statistical information for users, such as understanding materials, visual presentation of information, ease of use, and more, is considered. The results of the study allowed us to provide suggestions on the need to transform the domestic statistical service into a coordinating center for the distribution of verified, processed and standardized data sets available for identification using open catalogs and data lists based on strategic partnerships with data providers, technology providers, scientists, researchers and the media.

Downloads

Download data is not yet available.

References

Osnovnye principy oficialnoi statistiki [Fundamental Principles of National Official Statistics]. Retrieved from http://unstats.un.org/unsd/methods/statorg/fp-russian.pdf [in Russian].

Kodeks norm evropeiskoy statistiki dlya natsionalnykh i mestnykh statisticheskikh organov [European statistics code of practice]. Retrieved from https://op.europa.eu/en/publication-detail/-/publication/ac49217e-d154-11e5-a4b5-01aa75ed71a1/language-ru/format-PDF [in Russian].

United Nations National Quality Assurance Frameworks Manual for Official Statistics. Retrieved from https://unstats.un.org/unsd/methodology/dataquality/references/1902216-UNNQAFManual-WEB.pdf

Eurostat. Quality Declaration of European Statistical System. Retrieved from https://ec.europa.eu/eurostat/documents/4031688/8188985/KS-02-17-428-EN-N.pdf/116f7c85-cd3e-4bff-b695-4a8e71385fd4

Rekomendatsii po propagande, izmereniyu i razyasneniyu tsennosti ofitsialnoi statistiki OON [Recommendations for the promotion, measurement and clarification of the value of official UN statistics]. Retrieved from http://www.unece.org/fileadmin/DAM/stats/publications/2018/ECECESSTAT20182_R.pdf [in Russian].

Pro zatverdzhennia Pryntsypiv diialnosti orhaniv derzhavnoi statystyky: Nakaz Derzhavnoho komitetu statystyky vid 14.06.2010 r. No 216 [On Approval of Principles of Activity of Bodies of National Statistics: Order of the State Committee of Statistics of June, 2010 No 216]. Retrieved from http://www.ukrstat.gov.ua/norm_doc/2010/216_2010.htm [in Ukrainian].

Polityka z yakosti v orhanakh derzhavnoi statystyky: Nakaz Derzhavnoi sluzhby statystyky Ukrainy vid 30.11.2016 No 228 [Quality Policy in the Bodies of National Statistics: Order of the State Statistics Service of Ukraine of November, 2016 No 228]. Retrieved from http://www.ukrstat.gov.ua/metod_polog/metod_doc/2016/228/polit_iak_2016.zip [in Ukrainian].

Prohrama rozvytku derzhavnoi statystyky do 2023 roku: postanova Kabinetu Ministriv Ukrainy vid 27 liutoho 2019 r. No 222 [National Statistics Development Program to 2023: Resolution of the Cabinet of Ministers of Ukraine of February, 2019 No 222]. Retrieved from https: https://zakon.rada.gov.ua/laws/show/222-2019-%D0%BF [in Ukrainian].

Metodyka rozrakhunku indeksu zadovolenosti korystuvachiv statystychnoi informatsii: Nakaz Derzhavnoi sluzhby statystyky 31 hrudnia 2019 r. No 451 [Methodology for calculating the satisfaction index of users of statistical information: Order of the State Statistics Service, December 2019 № 451]. Retrieved from http://www.ukrstat.gov.ua/norm_doc/2019/451/451.pdf [in Ukrainian].

Osaulenko O. H. (2017). Ofitsiina statystyka v systemi natsionalnoi informatsiinoi bezpeky [The official statistics in the national information security system]. Kyiv: August Trade LLC [in Ukrainian].

Osaulenko O. H. (2008). Natsionalna statystychna systema: stratehichne planuvannia, metodolohiia ta orhanizatsiia [The National Statistical System: Strategic Planning, Methodology and Organization]. Kyiv: State Enterprise “Inform.-analyt. agency” [in Ukrainian].

Osaulenko O. H., Vasiechko O. O. (2015). Ukrainska ofitsiina statystyka v systemi yevropeiskoi statystyky [Ukrainian official statistics in the system of European statistics]. Prykladna statystyka: problemy teorii ta praktyky – Applied statistics: problems of theory and practice, 17, 5–16 [in Ukrainian].

Hinchuk L. I. (2016). Teoretychni zasady zabezpechennia yakosti informatsii derzhavnoho statystychnoho sposterezhennia pro administratyvni pravoporushennia [Theoretical principles of quality assurance of information of the state statistical observation on administrative offenses]. Statystyka Ukrainy – Statistics of Ukraine, 1, 6–11 [in Ukrainian].

Hinchuk L. I. (2019). The Factors of Quality of Statistical Information Which is Formed by the State Statistics of Ukraine about Administrative Offenses. Biznes Inform – Business Inform, 6, 96–99.

Hinchuk L. I. (2018). Zvity yak osnovne dzherelo informuvannia korystuvachiv pro yakist statystychnoi informatsii pro administratyvni pravoporushennia [Reports as the main source of information for users on the quality of statistical information on administrative offenses] Statystyka Ukrainy – Statistics of Ukraine, 4, 57–64 [in Ukrainian].

Hinchuk L. I., Motuzka O. M. (2019). Zabezpechennia pidvyshchennia yakosti protsesiv vyrobnytstva statystychnoi informatsii pro administratyvni pravoporushennia shliakhom provedennia monitorynhu. [Ensuring the improvement of the quality of the production of statistical information on administrative offenses through monitoring] Mizhnarodnyi naukovyi zhurnal “INTERNAUKA” – International scientific journal “INTERNAUKA”, 8(28), 9–16 [in Ukrainian].

Honchar O.V. (2011). Zabezpechennia yakosti statystychnoi informatsii: metodolohiia ta orhanizatsiia [Quality assurance for the statistical information: methodology and organization]. Kyiv: Format [in Ukrainian].

Ponomarenko A. N. (2011). Upravlenie statisticheskoy sistemoy [Statistical System Management]. Moscow: INTUIT. Retrieved from http://www.intuit.ru [in Russian].

The Open Data Barometer. Retrieved from https: http://opendatabarometer.org

Open Data Barometer – leaders edition. The World Wide Web Foundation, September 2018. Retrieved from https://opendatabarometer.org/doc/leadersEdition/ODB-leadersEdition-Report.pdf


Abstract views: 119
PDF Downloads: 76
Published
2020-03-01
How to Cite
ZAIETS, S. (2020). The Quality of Statistical Data in the Context of User Needs and Expectations . Scientific Bulletin of the National Academy of Statistics, Accounting and Audit, (1-2), 17-29. https://doi.org/10.31767/nasoa.1-2.2020.02